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Flexible Rate Policy

By selecting the Flexible Rate, you agree to the following conditions:

  • Free Cancellation Period:
    • In high season (July-August), cancellations are free up to 5 days prior to the check-in date.
    • In low season (September-June), cancellations are free up to 3 days prior to the check-in date.
  • Late Cancellation:
    • Cancellations made after the free cancellation period will incur a fee equal to the first night’s stay.
    • This amount will be automatically charged to the credit/debit card provided as a guarantee.
  • No-Show Policy:
    • In case of a no-show (non-arrival without prior notice), 100% of the reservation amount will be charged as a no-show fee.
  • Card Authorization:
    • When adding your card details, a temporary authorization of AMD 10 will be processed to validate and securely save the card in our system.
    • By continuing, you consent to this authorization and reservation with this rate plan.

Non-Refundable Rate Policy

By selecting the Non-Refundable Rate, you agree to the following conditions:

  • Full Prepayment:
    • The total amount of the stay will be charged at the time of booking.
  • No Refunds:
    • The amount paid is non-refundable, regardless of the reason for cancellation or change.
  • Non-Transferrable:
    • This reservation cannot be transferred to another person or date.
  • No Future Credit:
    • The prepaid amount cannot be held as a deposit or credit for any future stays.

House rules

The check-in time is 15:00 and the check-out time is 12:00

Children below 7 stay free on existing beds, provided free baby cots (up to 2.5 y/o) and extra-beds (if the room category allows)

Our rooms and the restaurant are 100% smoke-free. For smoking in the room there is a penalty of 50,000 AMD per case. Smoking is allowed only on the designated territories and balconies of the guestrooms.

You should inform the hotel reception staff about the visitors that you might have. Each visitor has to pay a fee of starting 15.000/person and has to provide a photo ID on entrance. The visitor should leave the hotel premises by 23:00, otherwise has to register as a guest by reserving a room (upon availability) and pay for it.

The steamrooms are for public use from 12:00 to 19:00, after that and till 23:00 they are for private reservations only and cost AMD 30.000/2 hours

All rates are subject to availability and are to be confirmed by the hotel. We reserve the right to announce an event season on given dates at any time as well as change rates, with a prior notice. Groups rates are subject to discussion on per case basis.

The hotel is not pet-friendly.